Streaming Experience Insights (SEI) provides cohort-level insights and advanced features that empower continuous tracking and measurement, connecting customer experience, engagement, and system behavior with business outcomes. With industry-leading streaming intelligence for QoE and audience engagement analysis, SEI is powered by Conviva's high-scale, real-time, on-demand Digital Intelligence Platform with cross-dimensional, one-click and combinatorial instant filtering and real-time, continuous measurement of quality of experience and streaming engagement.
SEI Features
Trending Topics
This section contains information about how to use and troubleshoot Conviva SEI, along with tips on best practices, feature details, and common topics.
- API Usage Breakdown and Application Management
- Webhooks: Enhances URL Authentication with Custom Authorization
- User Management: Bulk User Management
- AI Alerts: AI Alerts Diagnostics Summary Collapse View
- Dimensions: New Dimension — ASN
- Automatic Insights: Broken Assets Email Notification
- Filter Management: List Precision Filters
- Trends Summary Widgets: New limit of 10 Widgets
- Enable DoD Option — Custom Dashboards Schedule
- Precision Policy Admin Option — User Management
- Dedicated AI Alerts Dashboard for Video and Ads
- Clone Saved Dashboard
- Advance Compare with Saved Filters
- Dimension Management (Beta)
- AI Alert Cohorts — Combination Limit
- Trends — Dimension Table Compare Indicator
Use Cases
SEI Use Cases help guide customers to meet and exceed key business and operational goals using SEI features.
- Monitor and Improve Key QoE KPIs
- Secondary Filters for User/Device Impacts
- Secondary Filters for ABR Check
- Analyze Viewer and Session Timelines
Getting Started
- What's New
- New User / Quick Guide
- Basics
- User Management
- Settings
- SPI Introduction
- Role-Based Tasks (Admin, TechOps, Exec, others)
- Diagnostic Workflows
- Notifications
- Filters
- API Management
Other Links
Feature Videos
Compare Workflow
AI Alerts Diagnostics
Real-Time Dashboard
Impacted Viewers
Secondary Filters