Product Teams

Real-time engagement and performance, user-flow metrics, and historical analysis for product managers.

Updated 2026-07-01 product, product manager, engagement, flows
Optimizing Customers Experiences/Product Teams (real-time engagement and performance, user flow metrics, historical analysis)
  • Gain a complete, real-time view of engagement, experience, and performance

  • Compute experience metrics for critical user flows

  • Seamlessly blend real-time and historical analytics

  • Discover how feature changes impact customers

Product Teams Task Details

Product Manager Tasks Description

Get Started With Presets Dashboards

Access Pulse: Presets

Check pre-defined dashboards as quick starting points to have access to commonly used metrics and metadata use cases from these aspects:

  • User Experience

  • Audience and Engagement

For more details, see Presets.

Analyze Metrics and Dimension Data

Access Pulse: Trends

Gain a complete view of customer engagement, experience, and performance in real time with the functions:

  • Summary Tab: enables a quick overview analysis of your app performance data, with several key self-contained UI widgets.

  • Analysis Tab: enables a quick check of metric widget time series and distributions for customizable displays of app performance metrics.

  • Dimension Data Table: displays the readings as per the applied primary and secondary filters. This table helps you to analyze the data and check the anomalies (if any).

For more details, see Trends and Summary Tab.

Analyze Data in Live Mode or Over a Specific Time Range

Access Pulse: Trends

Conduct real-time and historical customer engagement analytics in a single pane of glass by selecting the Live mode or a specific time range.

For more details, see Trends.

Build Custom Metrics and Dimensions for Advanced Analysis

Access Pulse: Activation

With the activation tools, set up event mappings to build customized metrics and add new dimensions to efficiently transform application events into advanced data insights. For example, map new registration events and create the Full Registration Time metric based on the registration start and completion events to gain visibility into existing registration bottlenecks and identify network requests for processing improvements.

For more details, see Semantic Mapper and Metric Builder.

Access cohort replays of impacted sessions

Access Pulse: Cohort Replay

In Trends, select a metric time series and then click the Cohort Replay tab to view the available sessions and access session replays.

For more details, see Cohort Replays.