Touchstone

Touchstone is Conviva's tool for validating and testing sensor integrations before deploying to production.

Updated 2026-05-29 touchstone, application, sensor developer center, tools
Upgrade to the improved version of Touchstone. The older version of Touchstone has been deprecated. Contact your account team (Project Manager/Integration Engineer) or Conviva Support (support@conviva.com) to start using Touchstone. To learn more, see the Self Validation Using Touchstone topic.

Once you complete the integration steps, perform a self-validation and debug the video sensor integration using Touchstone.

    <div class="doc-callout doc-callout--note"><div class="doc-callout__body">For details about sensor integration, see <a href="/conviva-sdks/overview/">Conviva Video Sensor Integration Steps</a></div></div>
    

Touchstone monitors the activities of your integrated video application/player. You can see the list of devices, session status, and drill-down further to see the summary of session timeline, metrics, and custom metadata, and so on.

Review the following video guidelines in this slide deck to assist with the Touchstone 2 validation steps.

Performing Self-Validation

Perform the following steps for Self-Validation:

  1. Temporarily override the gateway URL parameter used in your integration code or configuration scripts and point it to the value https://.testonly.conviva.com, where is your Pulse account name. You can see your Touchstone service URL once you log in to Touchstone.
  2. Log in to Touchstone and Pulse / Video.
  3. In Pulse, create a new real-time filter using your ASN or Client ID. This will allow filtering of the test traffic. The Client ID can be found in your Touchstone session.
  4. Start testing by using the test cases in the [Stream Sensor Sanity Test Plans](../../validation/Stream Sensor Sanity Test Plans.xlsx) spreadsheet. For the full validation test, use the test cases in the [Stream Sensor Full Test Plan](../../validation/Stream Sensor Full Validation Test Plan.xlsx) spreadsheet.
  5. Follow the applicable test plans to execute the test cases using Touchstone and Pulse.