Average % Complete

For metric aggregation, this metric shows the Average % Complete aggregated across the intervals of the selected time period.

The Average % Complete metric is the total playTime for all sessions divided by expected play length of the content assets (contentLength) for the selected period. Average % Complete  is not available for real-time sessions and returns a value of -1.0% in Session Details and Viewer Module when content length is not available. In order for this metric to be computed, player metadata must be configured to report contentLength  to Conviva.

Average % Complete is an 'ended' type metric that is calculated only on sessions that have successful playback. Therefore, sessions with EBVS or VSF (playtime = 0) are not factored into the calculation of this metric. This metric is available in the following formats: 

• Average % Complete: the average % Complete during the selected time period.
  
• Average % Complete Summary: the average % Complete during the selected time period for the selected dimension. 
• Average % Complete Time Series:  a time series for the selected time period, where each point is the % Complete during that specific interval.

Average % Complete Distribution

Available in Trends dashboard, this distribution displays buckets with the number of plays that had % Complete within the defined range. This distribution can help you to understand the impact of % Completes and illustrates the number of plays with the highest and lowest % Complete.

You can use metric filtering to diagnose only the sessions that had high percentage of dropped frames. For more details on metric filters, see Metric filtering.

Related Support

For more metric definitions, see the Metric Dictionary.