The Video Playback Failures Diagnostic presents detailed information about all instances of specific error codes for the selected data point. If you choose real-time data, you see the error codes as the VPFs occur.
The drill-down widgets on the VMF Diagnostic let you see where failures are occurring by CDN/Resource and ASN, and which assets are affected most often. You can also see the extent of the impact by looking at the number impacted requests and how that number translates to a percent of attempts.
Diagnostics Widgets
The widgets on this page are connected. The top of the page shows Video Playback Failures on a time line. When you select a data point, the Video Playback Failures by Error Name shows the error codes associated with the selected data point.
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Video Playback Failure. For a detailed definition, see the Metric Dictionary.
Video Playback Failures by Error Name.
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Failures by CDN.
For the selected error, this table shows each affected CDN, along with the total number of impacted clients and percentage of client attempts to experience an error for each.
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Failures by CDN, Asset Name.
For the selected error, this table shows each affected CDN, along with the requested object and the total number of impacted clients and percentage of client attempts to experience an error for each.
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Failures by CDN, Asset Number.
For the selected error, this table shows each affected CDN and its affected ASNs, along with the total number of impacted clients and percentage of client attempts to experience an error for each.
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Failures by CDN, Asset Name, Asset Number.
For the selected error, this table shows each affected CDN and its top five affected ASNs, along with the asset that was requested, the total number of impacted clients and percentage of client attempts to experience an error for each.